Legal
Terms & Conditions
These terms apply to this website and to every website or CRM project we deliver, unless your signed quote says otherwise.
Last updated: 9 September 2026
1. Who we are
studia. is the trading name of studia s.à r.l.-s (in formation), based in Luxembourg. Contact: studialuxembourg@gmail.com, +352 691 377 891. "We" and "us" mean studia.; "you" means the client.
2. Using this website
The content of this site is provided for general information. Prices shown are indicative ranges, not offers: a binding price exists only once we send you a written quote and you accept it. You may not copy, resell or scrape the site's content, code or design.
3. Quotes and formation of the contract
After your enquiry we send a written quote setting out scope, price, timeline and payment terms. A quote is valid for 30 days. The contract begins when you accept the quote in writing (email is enough). Anything not listed in the quote is out of scope and is quoted separately.
4. Payment
Unless the quote states otherwise, 50% is payable before work starts and the balance on delivery, before the site goes live on your domain. Invoices are due within 14 days. Prices are exclusive of VAT where applicable, and exclusive of third-party costs such as domains, hosting, fonts, stock imagery and paid plugins, which are billed at cost or paid by you directly. Late payment may lead to work being paused.
5. What we need from you
You provide content, images, logos, access credentials and timely feedback. You confirm you hold the rights to everything you send us. Delays in providing material move the delivery date accordingly. If a project goes without a response from you for 60 days, we may close it and invoice the work completed.
6. Revisions and delivery
Each package includes two rounds of revisions on a live preview link. Further changes, or changes to the agreed scope, are quoted separately. Delivery timelines run from the day we have your content and your approval of the design direction.
7. Ownership and licences
Once the final invoice is paid in full, you own the delivered design and site content, and all accounts (domain, hosting, CRM) are in your name. Until then we retain ownership. Third-party components, frameworks, fonts and plugins remain under their own licences. We keep the right to reuse our underlying know-how, generic code and techniques, and to feature the finished project in our portfolio unless you ask us in writing not to.
8. Maintenance and support
Post-launch support is included for the period stated in your package. Maintenance plans are optional and billed monthly. We do not guarantee uninterrupted availability of third-party hosting, CRM or email services.
9. Liability
We deliver our work with reasonable skill and care, but we do not warrant specific business results, search rankings, traffic or revenue. To the extent permitted by law, our total liability for any claim is limited to the fees you paid us for the project concerned, and we are not liable for indirect or consequential loss such as lost profit or data. Nothing here limits liability for fraud, gross negligence, death or personal injury, or any statutory consumer rights.
10. Cancellation and refunds
See our Refund Policy, which forms part of these terms.
11. Data protection
We handle personal data as described in our Privacy Policy. Where we process personal data on your behalf while building or running your CRM, we act as your processor and act only on your instructions.
12. Changes to these terms
We may update these terms for future projects. The version in force is the one published when your quote was accepted.
13. Governing law
These terms are governed by Luxembourg law. The courts of Luxembourg City have exclusive jurisdiction, without prejudice to the mandatory rights of consumers to bring proceedings in their country of residence.